Staff

Our dedicated staff members are here to provide support, compassion, and information to help you through your journey of grief and the celebration of your loved one’s life.

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Rachel Essig Executive Director

Rachel Essig joined River View in 2018 and enjoys being Executive Director because it marries three things that she finds important: service, tranquil places and community. She believes in providing a place for reflection but also serving everyone regardless of race, religion, gender or economic condition.

She began her funeral and cemetery career in 2008 managing fourteen local historic cemeteries. In 2013-2018 she expanded her career as a General Manager of a local funeral home and cemetery. 

Growing up in rural southwest Michigan her mother made sure she and her brother enjoyed the outdoors, this also included visiting old cemeteries, creating her lifelong appreciation for sacred places and community. She obtained a BA in Spanish and art-history from Western Michigan University. Her board service includes 2011-present for the Cemetery Association of Oregon, 2011-13 helped form and served on the board of the Lone Fir Cemetery Foundation and 2013-15 for the Friends of Lone Fir Cemetery. She is an active volunteer with several non-profits in Guatemala. 

Rachel enjoys her family, cooking, music, art, hiking and especially camping at the Oregon Coast.

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Kelaiah Erickson Family Service Supervisor

Kelaiah Erickson, Family Service Supervisor, is a former family service counselor with experience at two local combination funeral home and cemetery locations in the metro area, where she modeled customer service as the primary tool for creating relationships and building trust with client families. This resulted in phenomenal JD Powers Customer Satisfaction ratings for the cemetery. Her JD Power scores ranked high ranging from 947-972 out of 1000. She has earned Peak Performer status with Assurant Solutions for whom she was an underwriter, and has been a top performer, among other distinctions inthe field. Kelaiah helps to create loyalty for her customers while supporting her team by serving with the belief of finding "right fit for the right person.” She has built many community bonds with local religious and cultural groups.

Prior to her tenure in the death care field she had been with Roadmaster for nearly 20 years in the role of Regional Distribution Manager, this included managing a crew, inventory management, training, forklift operations, records management and accounting. Kelaiah is a resident of SE Portland who enjoys her family, pets, and participating in random volunteer efforts with the Great Willamette Clean Up as her favorite to date.

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Trina Krueger Family Service Representative

Trina Krueger loves  being of service to families and friends. She was recruited to be a Family Service Representative in 2017 by a fellow a cappella singer. She was born and raised in Bothell, Washington (just outside of Seattle). Trina attended Cottey College in Nevada, Missouri before attending The University of Washington where she received her Master’s Degree in Speech and Language Pathology. She served preschoolers in the Edmonds School District with severe to profound disabilities. After moving to Cannon Beach in 1999, she found herself in Hotel and Resort management until moving to Portland in 2017.

Trina feels that it is an honor to be able to assist families at their greatest time of need with kindness and guidance. Her favorite thing to do is to help families and friends pre-plan their cemetery and funeral/cremation wishes. She often says that she is trying to be “Wonder Woman” helping to serve and protect all families. She has seen how this is a gift to a family – they don’t have to wonder if they did the right thing and would it have been what their loved one would have wanted.

When Trina is not pretending to be a superhero, she can be found singing in her two women’s a cappella choruses, supporting PEO (Philanthropic Education Organization) or petting her two Shi Tzus.

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Kathy Samuelson Family Service Representative

Kathy started working in the cemetery industry in 1986 when she worked for a local cemetery. In 1991, she moved to River View Cemetery to start the Family Service Department. Over the years Kathy has seen River View Cemetery grow and change with the opening of areas that were meeting the needs of Portland area families, from cremation scattering gardens to natural burial opportunities. Kathy was born and raised in Portland, Oregon and is a fan of the Oregon Ducks and Portland Trailblazers. Kathy likes helping families develop and complete a plan regarding their final resting place; helping families make decisions ahead of need. Today not tomorrow; together not alone. Many people are seeing the wisdom of making plans ahead of time.

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Jocelyn Stewart Bagley Family Service Representative

Jocelyn Stewart Bagley has been in the cemetery and funeral home industry since 2002, first in Washington State and now in Portland, Oregon. She is a Portland, Oregon native, though she spent time growing up in towns such as Portland, Oregon (birthplace), Rufus, Oregon, Moxee City, Washington and Bonneville Dam, Oregon. Jocelyn's Dad worked for the Corps of Engineers as a sewage plant operator, so the family of nine moved frequently as he was assigned to various locations. After graduating from high school, Jocelyn worked at the Columbia Gorge Ranger Station for a year before starting her Bachelor of Social Sciences degree at the University of Oregon (Go Ducks!!) at the School of Journalism. Completing a four-year degree while working at the Willamette National Forest Supervisor's Office as a receptionist and guide.

Jocelyn has been with River View Cemetery and River View Cemetery Funeral Home since April of 2005. Jocelyn has served as a volunteer with PTA (elementary school Vice - President, Co - President and President; as well as on the Seattle Washington City wide board), and with the Boy Scouts of America as a Committee Chair doing fund - raising and organizing. She also had the privilege of being 'Team Mom' for various football, wrestling and track teams in Seattle and Vancouver, Washington. She likes to experience new people and places in her spare time with her husband. Traveling the Washington and Oregon coasts by car, train and motorcycle is an especially big part of their life together. "I enjoy being able to participate in the lives of the people I serve in a meaningful and compassionate way. I want everyone to know all of the options and choices available so that they have the blessing of a place of meaning and beauty if they wish, and equally important, have a plan of action that will protect their loved ones in a time of sorrow and transition."

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Hank Flake Family Service Representative

After graduating from the University of Oregon, Hank moved to Portland and has been providing sales and service in a variety of industries for many years. Hank is proud to say that he followed in his father’s footsteps into the insurance industry. This allowed him the opportunity to help customers plan for their future and how to best take care of their families. In 2011, Hank began his cemetery career at another Portland cemetery/funeral home as a Family Service Representative. Since 2015, Hank has found a home here at River View and is proud to offer the full array of services that River View offers. Hank enjoys the contacts with families and relationships he continues to build here at River View Cemetery as a Family Service Representative. Hank prides himself on being patient, kind and compassionate with families during a very important time in their lives. His no pressure approach is very comforting to families during this time of need. For families and individuals who recognize the emotional and financial advantages of pre-planning, Hank’s open and friendly manner is welcome. Helping his families to understand the many options in planning their cemetery or funeral needs and choosing a plan which fits their budget is one of his finest strengths.

Hank has been an avid skier his entire life. As a ski racer, a volunteer ski patrolman at Mt. Hood, and a lifelong outdoor enthusiast, he has passed on his love of the mountain to his two sons. He and his oldest son climbed Mt. Hood as part of a fundraiser for the American Lung Association. This was an experience he is very proud of. Hank’s youngest son is currently putting out forest fires and studying Forestry at Oregon State University.

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Kathleen Graham Family Service Representative

Kathleen Graham began her career in preplanning in 2014. Kathleen holds an appreciation for history and our beautiful city. When joining the team at River View Cemetery, she was very intrigued with the entrepreneurial spirit of River View’s founders. Kathleen has owned many Portland businesses including Rose City Sound & Lighting, Oregon Entertainment Lighting, Curves for Women, NW Exclusives Custom Jewelry and others. With a passion for helping others, she prides herself on the caring services offered, inviting families to experience River View’s way of making people’s lives a little easier in an extremely difficult time.

Kathleen is a native Oregonian and resident of North Portland who enjoys music, riding bikes and wave runners, playing pickle ball and having game nights with friends and family.

Rachel Essig

Executive Director
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Rachel Essig joined River View in 2018 and enjoys being Executive Director because it marries three things that she finds important: service, tranquil places and community. She believes in providing a place for reflection but also serving everyone regardless of race, religion, gender or economic condition.

She began her funeral and cemetery career in 2008 managing fourteen local historic cemeteries. In 2013-2018 she expanded her career as a General Manager of a local funeral home and cemetery. 

Growing up in rural southwest Michigan her mother made sure she and her brother enjoyed the outdoors, this also included visiting old cemeteries, creating her lifelong appreciation for sacred places and community. She obtained a BA in Spanish and art-history from Western Michigan University. Her board service includes 2011-present for the Cemetery Association of Oregon, 2011-13 helped form and served on the board of the Lone Fir Cemetery Foundation and 2013-15 for the Friends of Lone Fir Cemetery. She is an active volunteer with several non-profits in Guatemala. 

Rachel enjoys her family, cooking, music, art, hiking and especially camping at the Oregon Coast.

Kelaiah Erickson

Family Service Supervisor
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Kelaiah Erickson, Family Service Supervisor, is a former family service counselor with experience at two local combination funeral home and cemetery locations in the metro area, where she modeled customer service as the primary tool for creating relationships and building trust with client families. This resulted in phenomenal JD Powers Customer Satisfaction ratings for the cemetery. Her JD Power scores ranked high ranging from 947-972 out of 1000. She has earned Peak Performer status with Assurant Solutions for whom she was an underwriter, and has been a top performer, among other distinctions inthe field. Kelaiah helps to create loyalty for her customers while supporting her team by serving with the belief of finding "right fit for the right person.” She has built many community bonds with local religious and cultural groups.

Prior to her tenure in the death care field she had been with Roadmaster for nearly 20 years in the role of Regional Distribution Manager, this included managing a crew, inventory management, training, forklift operations, records management and accounting. Kelaiah is a resident of SE Portland who enjoys her family, pets, and participating in random volunteer efforts with the Great Willamette Clean Up as her favorite to date.

Trina Krueger

Family Service Representative
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Trina Krueger loves  being of service to families and friends. She was recruited to be a Family Service Representative in 2017 by a fellow a cappella singer. She was born and raised in Bothell, Washington (just outside of Seattle). Trina attended Cottey College in Nevada, Missouri before attending The University of Washington where she received her Master’s Degree in Speech and Language Pathology. She served preschoolers in the Edmonds School District with severe to profound disabilities. After moving to Cannon Beach in 1999, she found herself in Hotel and Resort management until moving to Portland in 2017.

Trina feels that it is an honor to be able to assist families at their greatest time of need with kindness and guidance. Her favorite thing to do is to help families and friends pre-plan their cemetery and funeral/cremation wishes. She often says that she is trying to be “Wonder Woman” helping to serve and protect all families. She has seen how this is a gift to a family – they don’t have to wonder if they did the right thing and would it have been what their loved one would have wanted.

When Trina is not pretending to be a superhero, she can be found singing in her two women’s a cappella choruses, supporting PEO (Philanthropic Education Organization) or petting her two Shi Tzus.

Kathy Samuelson

Family Service Representative
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Kathy started working in the cemetery industry in 1986 when she worked for a local cemetery. In 1991, she moved to River View Cemetery to start the Family Service Department. Over the years Kathy has seen River View Cemetery grow and change with the opening of areas that were meeting the needs of Portland area families, from cremation scattering gardens to natural burial opportunities. Kathy was born and raised in Portland, Oregon and is a fan of the Oregon Ducks and Portland Trailblazers. Kathy likes helping families develop and complete a plan regarding their final resting place; helping families make decisions ahead of need. Today not tomorrow; together not alone. Many people are seeing the wisdom of making plans ahead of time.

Jocelyn Stewart Bagley

Family Service Representative
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Jocelyn Stewart Bagley has been in the cemetery and funeral home industry since 2002, first in Washington State and now in Portland, Oregon. She is a Portland, Oregon native, though she spent time growing up in towns such as Portland, Oregon (birthplace), Rufus, Oregon, Moxee City, Washington and Bonneville Dam, Oregon. Jocelyn's Dad worked for the Corps of Engineers as a sewage plant operator, so the family of nine moved frequently as he was assigned to various locations. After graduating from high school, Jocelyn worked at the Columbia Gorge Ranger Station for a year before starting her Bachelor of Social Sciences degree at the University of Oregon (Go Ducks!!) at the School of Journalism. Completing a four-year degree while working at the Willamette National Forest Supervisor's Office as a receptionist and guide.

Jocelyn has been with River View Cemetery and River View Cemetery Funeral Home since April of 2005. Jocelyn has served as a volunteer with PTA (elementary school Vice - President, Co - President and President; as well as on the Seattle Washington City wide board), and with the Boy Scouts of America as a Committee Chair doing fund - raising and organizing. She also had the privilege of being 'Team Mom' for various football, wrestling and track teams in Seattle and Vancouver, Washington. She likes to experience new people and places in her spare time with her husband. Traveling the Washington and Oregon coasts by car, train and motorcycle is an especially big part of their life together. "I enjoy being able to participate in the lives of the people I serve in a meaningful and compassionate way. I want everyone to know all of the options and choices available so that they have the blessing of a place of meaning and beauty if they wish, and equally important, have a plan of action that will protect their loved ones in a time of sorrow and transition."

Hank Flake

Family Service Representative
photo

After graduating from the University of Oregon, Hank moved to Portland and has been providing sales and service in a variety of industries for many years. Hank is proud to say that he followed in his father’s footsteps into the insurance industry. This allowed him the opportunity to help customers plan for their future and how to best take care of their families. In 2011, Hank began his cemetery career at another Portland cemetery/funeral home as a Family Service Representative. Since 2015, Hank has found a home here at River View and is proud to offer the full array of services that River View offers. Hank enjoys the contacts with families and relationships he continues to build here at River View Cemetery as a Family Service Representative. Hank prides himself on being patient, kind and compassionate with families during a very important time in their lives. His no pressure approach is very comforting to families during this time of need. For families and individuals who recognize the emotional and financial advantages of pre-planning, Hank’s open and friendly manner is welcome. Helping his families to understand the many options in planning their cemetery or funeral needs and choosing a plan which fits their budget is one of his finest strengths.

Hank has been an avid skier his entire life. As a ski racer, a volunteer ski patrolman at Mt. Hood, and a lifelong outdoor enthusiast, he has passed on his love of the mountain to his two sons. He and his oldest son climbed Mt. Hood as part of a fundraiser for the American Lung Association. This was an experience he is very proud of. Hank’s youngest son is currently putting out forest fires and studying Forestry at Oregon State University.

Kathleen Graham

Family Service Representative
photo

Kathleen Graham began her career in preplanning in 2014. Kathleen holds an appreciation for history and our beautiful city. When joining the team at River View Cemetery, she was very intrigued with the entrepreneurial spirit of River View’s founders. Kathleen has owned many Portland businesses including Rose City Sound & Lighting, Oregon Entertainment Lighting, Curves for Women, NW Exclusives Custom Jewelry and others. With a passion for helping others, she prides herself on the caring services offered, inviting families to experience River View’s way of making people’s lives a little easier in an extremely difficult time.

Kathleen is a native Oregonian and resident of North Portland who enjoys music, riding bikes and wave runners, playing pickle ball and having game nights with friends and family.